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Kerala Water Authority Complaints & Reviews

kwa.kerala.gov.in
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Updated: Mar 18, 2024
Complaints 686
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40
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Bad 😕 It seems that Kerala Water Authority has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Kerala Water Authority reviews & complaints page 2

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T
ThomasLester
from Kochi, Kerala
Jan 13, 2023
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No water supply for weeks

No water supply for las couple of weeks in our area

Area details
NKS road - North end
Vaduthala
Kochi
Kerela

we are depending on private water suppliers and having huge financial burden.

Kindly do the needful...
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S
Soorya Subramanian
Dec 7, 2022
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Mistake from biller

The Biller came to take reading opens our tap and leave it open, and left. We lost lots of water due to this behavior. The reading as per bill is 2013 and reading at the time we arrive at home is 2044(difference 31 kl). The water was continued to be wasted till we arrives at home. We got less in our bill this time is because we depend on bore-well for washing purposes a lot last months. Kindly takes necessary action, not to repeat this and...
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S
Siva Parthipan
from Kangayam, Tamil Nadu
Oct 7, 2022
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Disconnected and Reconnection Reg.

Address: Thiruvanandhapuram

Good day,

My connection have been disconnected by water authority, Customer no:[protected], around 27 Aug 2022
Consumer number: MDD/24707/D, I went to my water authority office on the same day and completed the "disconnection and reconnection" process. They process were completed and the amount is not updating into the server (https://epay.kwa.kerala.gov.in/quickpay) . Regarding this issue I have emailed to [protected]@gmail.com,...
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F
Farhan chemmaden
Aug 22, 2022
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Damaging good condition road

You damaged good condition roads you not repaired the road into before condition now the peopls suffering to move by vehicles its. By ths activity of your careless we need immidiate action...
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P
Pankajakshan
from Alappuzha, Kerala
Aug 12, 2022
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Complaint against wrong meter reading in the electric meter

Address: Parijath house, Erezha South, Chettikulangara, Mavelikara PO Box: 690106.

Dear Madam/ Sir,

I Meera Nair, would like to lodge a compliant regarding the faulty meter at my residence. My Electricity Consumer number -CT2/303/D with area code. My address Parijath house, Erezha South, Chettikulangara, Mavelikara PO Box: 690106.

As per your instruction, we called up your Licensed technician Mr. Ashokan, Mob:[protected], came and change faulty meter and install new meter and take new water...
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U
Unmesh99
Jul 21, 2022
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Complaint

Address: Unmesh Kumarapuram Parapayil house thamallakal, north. P. O.

ആലപ്പുഴ ഹരിപ്പാട് മണ്ഡലത്തിൽ കുമാരപുരം പഞ്ചായത്തിൽ 1ആം വാർഡിൽ കാട്ടിൽമാർക്കറ്റിൽ 3 ദിവസമായി വെള്ളമില്ലാതായിട്ട് കാട്ടിൽ മാർക്കറ്റിൽ കുടിവെള്ളം ഇല്ലാതാകുന്നത് സ്ഥിരം...
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D
Dhanyapr
from Thrissur, Kerala
Jul 14, 2022
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Very poor water quality

We live in plot 363, MG nagar 4 th lane Punkunnam, Thrissur
The water we get through municipal connection is very poor and full of dirt.
Rarely we get clean water.
For drinking, we must use filter to clean the water.
For other purposes we are forced to used this direct water.
Often we get body itching after using this water for bathing.
All white clothes washed in this water turns pale yellow.br...
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A
Anjanaparru18
Jun 26, 2022
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No water pumping

Address: Thirumala

Dear team, complaint given too many time no response regarding the pumping issues....
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B
basheer km
from Alappuzha, Kerala
Jun 22, 2022
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Problem in online payment

Sir, Now I am not able to make online payment of my water charges.

Consumer No. CGM/359/D
Consumer ID [protected]
Mobile No. [protected]
Name BASHEER KM

Please do the needful as early as possible....
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M
Mx. Daniel Jose
Jun 18, 2022
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Water pipe repairs

Address: Para, Thodupuzha - 685584

A water leakage on the side of the Thodupuzha - Adimali Road has been causing hindrance to the commuters as well as wasting gallons of water meant for public use.
Please adhere to this issue as soon as possible....
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S
Shanavas shanu
Jun 16, 2022
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Old complaint no 451639

Address: Perinthalmanna pattambi road near Indian oli petrol station

Water leak main road perinthalmanna to pattambi road...
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S
Shahulraj
from Kannur, Kerala
Jun 12, 2022
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Pipe broken @ Andaloor kavu -University road

Address: Melur, Andaloor Kavu - University road, near Jaya quarters, near electrical transformer, palayad, thalassery

Whater pipe broken.
Nearest people already raise the complaint to all authority and there is no response.

Location: Andaloor Kavu - University road, near Jaya quarters, near electrical transformer
[protected]...
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E
ESurendran
Jun 1, 2022
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Leakage of kwa pipeline

Near C H Vayanasala in Kadirur, Thalassery, Kannur. Pipe was broken and hence wastage of drinking water. Pease take necessary steps to stop the wastage of water....
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P
PATHROSE PAL
May 24, 2022
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Karukutty-Mookkannoor potable water project line Major leakage

Address: 683576

Location : Besleham Church Neerolippara Road, Karukutty PO 683576
Attached picture is the leak source

There have been a leak formed under the concrete tile almost 2 months ago, and no action has been taken by the irrigation department. The soil has erupted from the source of leak, which causing the concrete tiles to settle downwards. And there is a big hole which has made it an accident prone area, any accidents which...
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S
sudhitex
May 16, 2022
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KWA Staff Bad behavior and disconnected water connection

Address: Karakkunnath House, Mankkakad, op masjid, Near Amal public school kuttamassery Aluva-5, Eranakulam Dist, Kerala State, India
Website: kwa.kerala.gov.in

Today 16 May 2022, 3 persons came to my house and forcefully disconnected and cut the water connection. Didn't hear our request ( My pregnant wife and children are only there in the house and we told them that today itself we will pay all the dues. They did it forcefully and now the connection is lost as well.

In fact, this happened because we never received an invoice /bill from the authority in time and no email or anything....
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H
hbu
from Trivandrum, Kerala
May 5, 2022
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Bill paid twice

Address: TC 23/892 vyasa 81 valiachalai street trvandrum

This is regarding the water bill for the month of april which was paid twice...
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G
Ghe Varghese
from Kottarakkara, Kerala
May 3, 2022
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Water not coming since one week

Address: Geetha bhavan chengamanadu kottarakkara kollam 691557

Water is not coming since one week. Actually with in two days intervell water will come. Now water not coming since one week. Consumer ID [protected].Customer name GHE VARGHESE...
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R
Rajan54
from PATHANAMTHITTA, Kerala
Apr 25, 2022
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Excess billing charged fine Rs10/-

Address: Vattamparampil house,Kumbanad. P. O., Nil

15th April 2022 received two months bill added Rs 10/- fine. Why
Who is responsible for late billing
Cons no:[protected]
Con no: KOP/406/D
Clarify matter issue credit Rs 10/-...
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S
sanu peter
Apr 3, 2022
Apr 25, 2022
This thread was updated on Apr 25, 2022
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Excess Water bill -2344132435

Address: Kerala Water Authority, Jalabhavan, Vellayambalam Thiruvananthapuram, Kerala, India 695033

The is regarding Kerala water authority being billing an excess amount of bill for nonconsumption of water. We are not residing in Kerala since we got the connection last year. Every month we are being charged Rs 17000 as a water bill.
After reaching out multiple times to the Kerala water authority they registered our compliant #377552 but did not take any action upon it. We reached out multiple times but they are not taking us seriously....
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A
Anil Mathews
Apr 3, 2022
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Water leakage-kuzhikala

I am sending this from kuzhikala in pathanamthitta district. There are three water leakages in the road from federal bank kuzhikala to aranmula. The leaks appear after evangelical church and in front of two houses(kallumpurath n thomad and kallumpurathu k thomas). This was informed to authorities several times over phone, but no action has been taken till date. The leak seems to be getting bigger day by day. Request immediate action. Thanks...
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