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Khazana Jewellery Complaints & Reviews

www.khazanajewellery.com
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Updated: Mar 1, 2024
Complaints 226
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14
Unresolved
212
Bad 😕 It seems that Khazana Jewellery has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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98
monthly scheme online payment
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monthly scheme payment
13
Offering gifts to members who joined in monthly scheme

Khazana Jewellery reviews & complaints page 9

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Y
yanupama dora
from Powai, Maharashtra
Mar 28, 2020
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lock down due to covid-19

Address: C3/163, HUDA COLONY, CHANDA NAGAR, Hyderabad, Andhra Pradesh, 500050

Due to covid-19 outbreak there is complete lock down from 22nd march 2020 and how are we going to pay our monthly installments. There is no further communication from khazana jewellers on this. If i pay online payment it must not affect the current scheme and you should be responsible to take up measures from your side as a customer we are ready to pay due to un natural circumstances we are facing this issue.
If i am paying online...
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D
Damu1959
Mar 23, 2020
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gold scheme online payment status showing failed but amount debited

Address: 600100

I paid the online payment for my gold scheme opened in T Nagar branch on 21.03.2020. The chit amount of Rs.4000 has been debited from my debit card, but the transaction status is showing as “Failure”. I tried to contact Khazana jewellers T Nagar but no response. Help me to resolve this issue....
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R
rockey2019
from Powai, Maharashtra
Mar 13, 2020
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cheating / non traceable of deposited amount and account under gold scheme

Address: Khazana Mall Station Road, Visakhapatnam, Andhra Pradesh

Sir, i opted for rs.3000/ month gold scheme for 11 month and deposited on 17/10/19 at vizag station road khazana mall under code of one of your employee code no. 02m11290.
I have paid rs.3000/ through my sbi card 9713 (Last 04 digit) and from a/ c no.[protected] (Naval base, vizag branch) and my mob no. Was given [protected].
Even i got sms on 22/12/19 and 21/01/20 (21.02&21.25 pm respectively).

I went personally...
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R
Ramesh Mandri
Feb 28, 2020
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khazana jewellery - khazana purchase advance plan

Address: 10-14-575, VV Mahal Rd, Reddy and Reddy's Colony, Tirupati, Andhra Pradesh 517501, India, 517501

While joining the scheme khazana jewellery representative said,
It is 10 months plan, each month we have to pay the fixed amount 10000rs. Every month when we pay that particular day gold rate weight will be added to our account (3500 is the gold rate and plan amount is 10000 i. E. 35000/10000 = 3.5 gms), likewise each and every month scheme amount will be converted to gold weight as per that gold rate of the payment day. And also...
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S
Suneelstar
from Hyderabad, Telangana
Dec 22, 2019
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regarding bill

Address: Ln peta mandal, Srikakulam, Andhra Pradesh, 532458

Hi team,

Yesterday i have purchased the gold worth of 7 lakh 70 thousand rupees in srikakulam, but while they have generated the invoice.in the invoice they have showed me the paid amount amount is 7 lakh 69 thousand only. And they have given one coupon worth of 1 thousand and told me that khazana will generate bill like that only.

I just would like to know, is it the way khazana is doing the business, i am...
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Bhavani1996
from Mumbai, Maharashtra
Nov 30, 2019
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purchase advance amount

I'm krishna veni. I went to khazana jewellery in tirunelveli branch to pay our purchase advance amount but there are no one person to billing.in heavy rain, i fully soaked but they don't respond to us. I was eagerly to pay our amount to their purchase advance amount. But there was a worst experience. Very very bad sales service. I returned to our home without paying our amount. Here after we don't spend our amount to your gold scheme purchase...
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V
Vallala Hema
from Mumbai, Maharashtra
Oct 26, 2019
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khazana jewellery pricing and staff courtesy

Address: Bangalore, Karnataka, 560016

I visited khazana jewellery in their warangal branch on 09.10.2019 i wanted to exchange my old gold and silver jewellery to buy earrings. I selected the jewellery and informed the sales person that i want to exchange my old jewellery then they showed me the way to “achary room”i went to “achary” room, there a person cleaned and weighted my old jewellery. Packed it and gave back to me to show at the counter at the time of billing....
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V
Vasala Naresh
from Delhi, Delhi
Oct 13, 2019
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gold schemes at hyde branch

Address: Hyderabad, 500049

My name is naresh from hyderabad, i was purchased the gold approx 2lakhs in this year, so while purchasing gold one of your sales manager advised to take the gold schemes. So we were decided and took the 2gold schemes while we they had promosed us that their collection person will come and receive the money. We paid 1st emi on march -19 month and then nobody has come from khazana jewellers kukatpally branch. So we again went to kalamazoo...
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R
Rehanakatib
from Mumbai, Maharashtra
Oct 12, 2019
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after a year taken necklace turned into brown into copper color

Address: Khazana jewellers, near etc bus stand, Anantapur, Andhra Pradesh, 515001

I have taken a neck piece from khazana jewellers, i have used it just for couple of times that for an hour each time. After one and half year it turned to color of copper... It's disgusting... I feel like bought a copper ornament. I'm very upset with this... I want to take some action on this.. Looking forward for a justification.
It's been a 4 years of relationship with khazana in buying jewellery. No doubt, i wouldn't be continuing...
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S
shivdilip
from Mumbai, Maharashtra
Sep 28, 2019
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khazana purchase advance plan

I have made a payment of 3000 per month for ten months in khazana puruswalkam chennai and when i visited them to purchase a coin they are telling it's not in stock. For the past two months they are telling the same story and today i confirmed the presence of coin in anna nagar branch and when i went in person they told no stock. Disappointment remains and they make us to be at the back of them for the deposit amount and they make their choice...
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B
bsrao2028@gmail.com
from Visakhapatnam, Andhra Pradesh
Aug 16, 2019
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monthly advance payment scheme

Address: Old Karasa N A D., Visakhapatnam, Andhra Pradesh, 530009

Sir
Monthly advance scheme was introduced and they are collected monthly after maturing the scheme i have selected the ornament and paid in addtion to the scheme amount i paid an additional amount of rs.50, 000/= on 03. P8.2018 and remaining balance amount has to pay an amount of rs.10, 000/= only. The above said company was adjusted the amount of rs.50, 000/= that day the maturing amount was not adjusted same day because of balance...
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R
Raka Neta
from Paravur, Kerala
Aug 1, 2019
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regarding 12 months scheme of investment

Address: Ongole, ap, Prakasam, Andhra Pradesh, 523001

Incident happened in
Khazana jewelers store
Ongole, prakasam, ap-523001

I have invested a sum of rs.5, 000/- on 23/07/2019 for a 12 month scheme on gold investment. Though amount has been paid instantly they have not created the customer profile. Which has been generated in the receipt, further i have been informed to wait for 3 days but it has been passed a week. There is no response and while convincing new...
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S
soumya konduri
from Delhi, Delhi
Jul 30, 2019
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reduced price imposed on 24 karat gold exchange - 15488 rs should be refunded.

Address: M.G.Road, Labbipet, 520010

We bought gold ornaments in khazana exchanging 121 gms of 24 karat gold biscuit on[protected]. The exchange price given for 24 karat is "3506 rs. per gm" We bought another ornament the same day exchanging 5 gms of 24 karat gold coin in Joyalukkas for which the exchange price given is "3634 rs per gm". And when inquired in both the jewellery shops mentioned that they follow chennai bullion market.But the 22 karat gold price imposed for ornaments...
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S
Sravanthi we can get it for you guys
Jul 21, 2019
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they are not responding/picking phone

I am trying to talk to khazana marathahalli branch people about scheme which i almost completed the payment, but they are not responding to phone.

I have been trying since last three days... Sometimes it says line is busy and most of the times it's ringing but they are not picking the call.

Could you please help me on this issue

This is the number i am trying out
[protected]...
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N
Nivedithabunga
from Hyderabad, Telangana
Jul 9, 2019
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fraud

I am very much unhappy with khazana jewellers coz, after paying all the monthly payments and at the end date, these people from bhimavaram branch are acting weird. They are not showing any interest in customer service, we went to claim our gold and these people are acting arrogant, and disgusting behaviour. For the amount which we have paid, they have promised to give us the gold items which are eligible to get but these...
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M
Mohammed azmath baba
from Nidadavole, Andhra Pradesh
Jul 7, 2019
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missguided

Address: KHAMMAM, Khammam, Andhra Pradesh, 507001

I have purchased kids bangles from your company last year know I came back to sale those bangles qc asked me the bill but it was misplaced so that I told him the bill details he got the bill in your server and then also he have to reduce 3% from privileged gold rate he has taken 4% less from my gold when I asked him to take 3% he replied me in a very bad manner that gives me a very bad feeling try to guide him how to behave with customers...
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Bhagyasri Kadi
from Delhi, Delhi
Jul 3, 2019
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gold scheme

Address: East Godavari, Andhra Pradesh, 533201

I joined in khazana gold scheme in amalapuram branch ap. I have completed 11 months. When i am joining the scheme they told that i can take jewellery anywhere in india. Now they are insisting me to take it from the amalapuram branch.. And saying that it includes cash transaction /cheque and involves so much procedure if they need to transfer the amount to other branch. I want to purchase the ornament in banglore branch as i like the collection...
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L
Lalitha Varri
from Bhongir, Telangana
Jun 21, 2019
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complaint about manager

We are regular customers for khazana jewellery we want to buy chain and ear rings. They said to sit ten minutes. We waited fifteen minutes, no body came. We approached the manager, then he said harshly and irresponsibly that i[censored] want to buy u should wait otherwise u go other shop . then we went opposite shop dhanalxmi jewellery in vizianagaram. This is not first time .
this is fourth time. I have seen the same situation with other...
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S
Srilatha.devi
from Delhi, Delhi
Jun 15, 2019
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product not available

Hi team,

My scheme for 11 months has been completed. Now it’s time to purchase the product as the products and not available reached the other nearest Khazana branch and selected the product branch transferred the photo copy of the product to required branch. But the branch is not responding about the product details. When it is available to purchase. So I believe it’s not the good service. So I want to speak with the...
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H
Harika Sathivada
from Bengaluru, Karnataka
May 30, 2019
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regarding monthly scheme

Address: Anakapalle , four road junction, Visakhapatnam, Andhra Pradesh, 531001

Hello my self krishna chaitanya. I want to launch complaint on khazan jewellers before that i want to approach customer care. Since last year june i am paying monthly 3500. But now they are talking in a different way that they won't give money back i. E 33000 total. When i asked to give gold they are telling they won't have gold for 33000. Now they are asking to pay extra.. This is really fraud.....
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