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Khazana Jewellery Complaints & Reviews

www.khazanajewellery.com
1
Updated: Mar 1, 2024
Complaints 226
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14
Unresolved
212
Bad 😕 It seems that Khazana Jewellery has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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98
monthly scheme online payment
15
monthly scheme payment
13
Offering gifts to members who joined in monthly scheme

Khazana Jewellery reviews & complaints page 4

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M
Mahemarine
from Chennai, Tamil Nadu
Nov 25, 2021
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Pondicherry

As v indulge to exchange old gold to buy a new one.. They made us wait for more than 30 mins... Reasoning that the weight machines r out for service.. And v walked away... Pls ensure to have a ready weight machine always......
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C
Chandramouli a
from Hyderabad, Andhra Pradesh
Nov 15, 2021
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Khajana- Panjagutta, hyd monthly Scheme - Fraud

I have joined in a scheme in last year Nov by paying 5k/month, scheme details are - whenever we pay 5k for particular month the same amount of gold will be credited to our account which is clearly mentioned on the form. Due to some reasons I have paid only 45k, 10.05 grams of gold credited to my account which is clearly showing in my Khazana account but when I purchased gold on 14th Nov 2021 they have considered only the cash which I paid(45k)...
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T
Teja Tejaswi
from Hyderabad, Telangana
Oct 26, 2021
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Regarding a scheme

I have been paying a scheme of 4000 every month.I have already paid an amount of 32k.I have taken the scheme from khazana karimnagar Telangana branch.Now the branch is closed and they are also pending with the gift they promised to provide at the time of taking the scheme.I have not received any info related to store closure.Please help me with this and guide me where to collect money or buy gold for the money I have paid...
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M
mvrk
from Hyderabad, Telangana
Oct 24, 2021
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Staff Worst behavior

Address: Madinaguda, Hyderabad.

Hyderabad madinaguda branch staff behavior not good. especially branch manager very negligent....
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U
Uthpala Chegu
Oct 23, 2021
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Customer service is bad

Address: Brodipet, guntur

No value for customer time at brodipet, guntur office. They keep you waiting for hours even after everything is finalised. Very bad receiving....
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D
Denis Reeves
Oct 23, 2021
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Inter branch purchase hassle

I have paid a scheme for 11 and I was asked to come and purchase of the jewelry within 15 days and I have come to somiguda branch and the told that I have to wait for 2 days of processing between branch and if the gold inflates I have to bear the loss.

You get push during sale of scheme and when it come to purchase you are explained that I have to wait for purchase .

Totally unfair and misguided sales techniques...
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S
S Pinto
Oct 23, 2021
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Investment in monthly scheme done and the showroom is closed .

Address: Mangalore
Website: -

I had invested in the monthly scheme for months togather. Currently the showroom in Mangalore is closed. How do I reclaim the money back ?...
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S
SandhyaPsn4
Oct 20, 2021
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Made payment incorrectly twice but not received the refund

On 30/09/2021 when I was making the installment payment of Rs.7000 through Google pay the transaction showed has failed so then I made the payment through phone pay which was successful and also the payment which was made through Google pay was also successfull but khazana confirmed only one transaction which was made through Google pay was successful but not received the amount from phone pay also stated that the amount is dropped. I also...
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S
Swathi. V
Oct 11, 2021
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Gold scheme transaction

Hi i had paid advance for gold scheme for month nov for 5k actually the Google pay payment was being successful and money was deducted from account but where as in khazana app showing failed transaction. Pls do refund money so that will reinitiate transfer as it was showing received by khazana jewellary in google pay statement...
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V
Veesra
Sep 23, 2021
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Jewellery Purchase - Gold Scheme

Address: Chandanagar, Hyderabad, Telangana

This is regarding Khazana Jewellery Gold Scheme. We have been loyal customers for many years and have been availing this scheme regularly. However, recently we are going through VERY disappointing experience while trying to avail benefits of the scheme at the end of the term.

My parents have joined Gold Scheme in October 2020 and paid continuously for eleven months. At present, they are unable to take jewelry in person as...
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V
vinod0111
from Bellary, Karnataka
Sep 18, 2021
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Scheme problem

Address: Flat No 107 Block4,, Prajaycity

Worsted service on scheme, and employees behaviour,
Please arrange me a meeting I will talk to you.
About Kukatpally branc
Call me
[protected]...
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P
peddaiahgari mounika
Sep 12, 2021
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Regarding monthly plan

Address: Kadapa

Yesterday I paid monthly plan of 3000 in g pay amount debited from account and when see transaction in g pay shows amount credited to khazana but in khazana app shows failed, what is the solution for this...
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P
P.v.r.babu
Sep 5, 2021
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Regarding monthly scheme

Address: Nellor, A.P

Res sir, I am p.v.raveendra babu from nellore, A.P. I paid 20000 th for month, scheme closed on march 2021.but iam unable take ornament due no models are in shop. On[protected] you sent a message sending checks, till today iam not received.To day went to take ornament your account telling checks are delivered. So please check and give me the feed back.This is very inconvenience to me....
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N
Naveen Tallapelli
Sep 4, 2021
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Why Ruby emerald stones are not taking back

Dear Sir,

I wanted to return my ornament.
It is having ruby +emerald stones.
For gold the present rate they are giving.

They are not giving clarity about ruby + emerald stone price for returning.

You are requested to give me the clarity about it.

Regards
NAVEEN...
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S
SruthiBharath
Aug 31, 2021
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Scheme@1k

Address: Tirupati

I have started a scheme on Oct 2019, i paid 8bills on online through Paytm, 3bills I paid at shop, so I paid every month, last month online showed me pending 2bills ( i.e., 10&11), so that I paid 2bills at a time. Now online showing still 11th bill is pending & I paid last bill as 9&10th bill, we visited to the shop, they said still 1 bill is pending.
Y did u cheat customers?...
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P
Poluri sawn Rajahanumantharao
Aug 24, 2021
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Offering gifts to members who joined in monthly scheme

Address: Khammam Srinagar colony

Sir/madam, this is bring to your notice my wife A Sowmya joined 2 monthly scheme 4000/- and 2000/- .Your company offered 2 gifts for the same but we visited 3 times to your shop in Khammam Telangana but the staff telling that the stock not yet received. Sir, why your company making false promises to attract the customer. We are not satisfied with the service...
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A
Aruna Mishra
Aug 12, 2021
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Bill lost

Address: Khazana jewellers kukatpally
Website: Www.khazanajewellers.com

I am regular costumer at your Vizianagaram khazana jewellers.
Recently I am shifted to hyderabad and I wanted some cash in exchange of bangle which I have purchased from your Vizianagaram branch, unfortunately I lost the bill, during shifting. I requested manager to look for my details in his computer, and he simply deny to look my details in his record. I was even ready to show my adhar card, registered contact information. But there...
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M
Mubeentaj
Aug 8, 2021
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Selling of dia ear stud which was purchased in khazana jewellery shop.

Address: No 12 Dickenson road, Bangalore 560042

I had purchased diamond ear stud at khazana jewellery Dickinson road bangalore. At the time of purchase staff has told us, if we returning back or selling resale value of diamond will be 100%. After 4 months due to some emergency I had to sale the studs, the staff was very rude, didn't respond properly, made to wait for 2 hours. And deducted more money, and didn't give the resale value which was committed at the time of purchase. Also didn't...
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S
Sarat Chandra Vemuri
Aug 4, 2021
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Not letting me use my amount deposited

Address: Dwaraka Nagar, Visakhapatnam

I deposited 8000rs a month for 11 months. So total deposited amount is 88000rs. I deposited in Dilsukhnagar, Hyderabad branch and they told that i can take that anywhere in India with transfer.
I am now here in Dwaraka Nagar, Visakhapatnam and trying to redeem my money but they are not allowing be to do so.
When i spoke to Dilsukhnagar, Hyderabad branch, they said all details are clear and sent to Visakhapatnam branch but here...
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A
AnuK1130
Aug 1, 2021
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Regarding the advance purchase

Address: # 8-1-15, Palakonda road, Seven Rd Jct, Srikakulam, Andhra Pradesh 532001

Customer name-Korada Anusha
Contact-[protected]

So, I am a customer(Anusha Korada) who is paying 42000 per month for 12 months as advance purchase and now I am leaving to US and also I paid all the amount of 12 months till date and they have given a date of buying like August 9th 2021.Now, I want to select my product as I won't be available on that date and my sister will take on my behalf.
Now, khazana people...
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