Kissht — Loan overdue - harassment calls

I have a loan overdue and I am ready to make the payment but not in one shot, asking them to provide emi option like three installments but they are not allowing it and asking me to make one payment or else they will come to home and threatening me like they know how to get money like that.
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Kissht customer support has been notified about the posted complaint.
Mar 05, 2024
Updated by Urus007
Loan associated with [protected]
Verified Support
Mar 12, 2024
Kissht Customer Care's response
Dear Adhishankar,

Thank you for sharing your concern with us.

We regret to inform you that we do not have any option to pay the repayment in installments.

As you claim to be facing issues making payments, we have temporarily stopped all calls and visits to your account until 22/03/2024. Kindly note that this is not a due date extension and is just a reminder and communication-related relaxation offered to you. In the absence of payment reminders, we request that you kindly make payment of your outstanding amount at the earliest possible date.

We value the relationship that you have with us and will never want to cause any inconvenience to you. Being said that, we wish to inform you that late payments attract late fees and may also impact your credit score and your future loan eligibility. Hence, request you to make payment of your outstanding amount at the earliest kindly.

We request you kindly get back to us 2 days prior of 22/03/2024 so we can assist you with your repayment concern.

If you have further queries, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

We wish you a pleasant day ahead!

Thank you!
Team Kissht!
Mar 12, 2024
Updated by Urus007
No update
Mar 12, 2024
Updated by Urus007
Got notification Saying new comment has been added, but not able to find it
Mar 15, 2024
Updated by Urus007
Kindly give time till April end
 
1 Comment

Comments

Dear Sir/ Madam,

Thank you for sharing your concern with us.

We regret to inform you that we are unable to view your contact details in our system.

Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!

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