Hello
This is Pooja Khandelwal and my father has got his surgery from your Hospital. He is having issues after the surgery but after calling for a month and telling his problems again again finally we got the appointment then too they confirmed the appointment and canceled it and we had already booked our flight tickets from indore but after calling and telling them thn it would be a loss for us the assistant said it’s none of her concern than we wrote a big letter directly to the doctor and the appointment got confirmed.
So today we are here but most of your staff is rude and they have no respect for anyone. They treat people like cats and dogs. My father is having a severe pain and I had got an appointment for 6pm and we have been told that we have to wait just for half n hour 45 min and I already told them my father can’t sit for a long time he is having trouble but they didn’t listen and made us wait for almost 3 hours.
What kind of hospital is this, what services you are giving to your patients you guys are charging bomb from us but you can’t give a proper service. Everyone is trying thr best to get the money and get treated from the best but is this the way your staff should treat a common man. They feel that they owned the hospital and speak rudely.
And they actually don’t care how a patient or there relatives would be feeling . I’m really disappointed with your staff . The treatment might be the good but the amount you are charging us plus we have go through rude behavior of your staff as well is a shame.
I don’t know if you are going to do anything about it or no but u had to write this.
I hope you ll consider this mail.
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