[Resolved]  Kolors — not giving treatment

I joined ysr kadapa branch a. P kolors 16 month back and they nice and confused by giving offer's once u joined
It's big mistake. I joined and get three sitting after, i discontinue due to pregnant at that time i ask kolors doctor about my next sitting they told it will be continued after the eight months of delivery. I regular asking about my treatment they simply saying u come after eight months. After eight months i consulted the kolors they told to pay the amount again, why should i pay again - u had not taken the brake certificate from us so u pay the amount again. I told your staff has not given the certificate. It ur mistake not taking certificate u have not read the norms and u have sign form it's ur mistake.
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Aug 13, 2021
Complaint marked as Resolved 
Verified Support
May 06, 2021
Kolors Customer Care's response
Hi Jawalkar Mahesh,

We are from the Customer Relations Department of Kolors Health Care and we received your feedback in regards to Kolors Health Care. At Kolors Health Care our Customer's satisfaction is o[censored]tmost importance to us. We appreciate if you can provide us your Invoice Number or contact number so that we can retrieve your customer details from our system in order to assist you better. Alternatively, you may also contact us at feedback.cc @ kolorshealthcare.info.

Thank You.
 
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Comments

Hi Jawalkar Mahesh,

We are sorry to hear of your experience and would like to address it on priority. We would try our best to resolve your issue within already set guideline which has been mutually agreed. Kindly share more about your concern and your contact details on [protected]@ kolorshealthcare.info so that we can connect and sort this out for you.

Kolors Feedback Team

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