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Kolors Complaints & Reviews

www.kolorsworld.in

1.4

Updated: Sep 19, 2024

Complaints 406

Resolved

109

Unresolved

297

So far, so good. Kolors is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kolors will keep up the work and continue to help more customers with their concerns even better 🤝

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Kolors

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difficulty finding your location and time lost

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Kolors reviews & complaints(406)

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Address: Kolors health care porur chennai

Hello sir, I am RajiniBai Ravikumar, took Treatment for slimming in Kolors health care porur chennai Branch. Tamilselvi was the trainer assigned to me, she gave false commitments like reducing fat in arms and hips within 3 months and made me to pay 1 Lakh. But after paying the amount, she never attended me, later I came to know that by making treatments addition by customers, she will be getting additional incentive. For benefit of getting...

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Address: Tambaram

Dear Kolors Branch Manager's, Afrin, Jothi

I am writing to address my concerns regarding the weight loss program I enrolled in at the Tambaram branch of Kolors.

In October 2022, I joined Kolors with high hopes of achieving my weight loss goals. I initially paid 17, 500 INR for the program, but despite my best efforts and dedication, I did not see any significant results.

In response to my lack...

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Address: Hyderabad

I recently got a skin glow peel procedure at Kolors Clinic, and while the results were good, I felt the initial consultation could have been more thorough. It seemed like the focus was more on explaining the available treatments rather than understanding my specific skin type and concerns. This made me a bit unsure about whether the treatment was suitable for me. I suggest improving the consultation process by asking more detailed questions...

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Website: Kolor health care

Hi
This is J.Durga Devi I have came for a skin treatment on 7/6/24 done a consultation for my skin, then I booked for a service with kolors than I have taken emi loan for 40000 with Bajaj finance due to financial issues I can't able to continue the service so I want to cancel my service and I request u to cancel my emi loan with Bajaj finance.
Branch - kolors - Anna branch Madurai
Phone no : [protected]...

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Hi Kolors,

I appreciate the efforts your staff put into delivering quality service but my last visit Ieft me confused. I happened to receive conflicting advice from different consultants regarding skincare procedures and products leaving me unclear about what’s best for my skin. I think it would be great if all staff members were trained uniformly to provide accurate information and recommendations to customers.
Thank you.

Jul 3, 2024

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I am unhappy with how appointments are scheduled at your clinic. Even though I booked early in advance, I faced a long waiting time. As a working professional, it is tough for me to adjust to such delay without any prior notice and it feels my time isn’t valued. Please improve this to make the customer experience better.

Jun 24, 2024

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Dear Team,

I'd like to share my experience regarding the challenge I faced finding your location. The provided address led me to an incorrect area, lacking clear signs to your establishment. As someone who values time, this not only caused confusion but also resulted in wasted time. For the benefit of future visits, clearer directions or additional signage would be greatly appreciated to guide visitors directly to you

Jun 24, 2024

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I'm reaching out because I've made significant progress with my weight loss treatment at your facility, which I'm happy about. However, I've recently learned that I need to travel abroad for an extended period. I'm concerned about how this affects my treatment plan and payments. Could we discuss possible solutions or adjustments? Your advice on how to proceed would be greatly appreciated.

Thank you for understanding.

Jun 18, 2024

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Hi Kolors,

I recently had a hair transplant at your clinic, and I was really looking forward to seeing great results based on what was discussed during my consultation. However, I'm a bit concerned because things haven't turned out as expected. I wasn't fully informed about all parts of the process like PRP, which was a surprise to me. I believe having a clear and honest conversation from the start would have set better expectations....

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It happened again where I couldn't get the service I was looking for because it was all booked up. This is the second time now. It would be really helpful if there were more times available or more kinds of the same service, so it's easier for everyone to get what they need....

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Address: TRENDS, Premises No. 11-9-133, 4th Floor, Near Fruit Market, Plot No. 9/7, LB Nagar Service Rd, Kothapet, Hyderabad, Telangana 500035

Hi Team,

I’m waiting for response from Kolors since April 13th and no one is reaching me for the issue and not replying properly. Simply telling if you want to take treatment take other wise you can go and do whatever you want to do. This is not the response I’m expecting from them and not at all taking seriously anything and anyone regarding the follow-ups. Please take serious action against Kolors Healthcare Kothapet branch which is located in Hyderabad. I need amount to be refunded they took 73800/-

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Post-service aftercare instructions were not as detailed or helpful as hoped. Providing more comprehensive aftercare guidelines could ensure better outcomes and customer satisfaction.

May 30, 2024

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I was expecting a very simple process for booking. The website was slow, and it took too many steps. Simplifying the process would make it much better for everyone. Rest services are fine and staff is good.

May 30, 2024

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I was excited for a skincare plan made just for me at the clinic. But the plan I got felt too general and didn't really match my skin's unique needs. It would be awesome if the care plan could be more tailored to what each person's skin really needs.

Jun 4, 2024

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Managing appointments can be tricky, and I've noticed a gap in the clinic's system regarding reminders. Without a call or message to remind me o[censored]pcoming appointments I've unfortunately missed a few. A simple reminder system like an SMS or email the day before, would greatly assist in keeping schedules aligned and ensuring that we don’t miss it.

May 23, 2024

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I visit them often, the staff is friendly and professional but most of the time they are busy. We have to wait for a long time for any queries.

May 21, 2024

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I recently started a weight loss journey at the Rajahmundry branch, hopeful for positive changes. While I appreciate the efforts and guidance provided, the treatment hasn't quite matched my expectations. Additionally, the travel commitment has been more demanding than anticipated. I've communicated my concerns, hoping for a flexible solution that better suits my lifestyle, possibly adjusting the payment plan to reflect my experience and feedback.

May 21, 2024

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Address: Suksha Apartment, AS Hospital Street, Mahil

Hello,

I wanted to express my gratitude for the support I've received at Kolors during my weight loss journey. Recently, I encountered a situation where one of the services I paid for was discontinued. I understand these things happen, and I appreciate the alternative service offer. However, I'm curious if a refund might be more suitable for my current needs. Additionally, I'm eager to start the second service and would love an update on its availability. Thanks for your understanding and assistance

May 16, 2024

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Hello Mam/Sir,
I have joined last December on kolors madurai branch with 10 kg reduce package and I put EMI for that. Now I have a emergency medical issue I am not able to continue the kolors treatment and my doctor suggested to avoid strain my self and traveling. Actually after complete the treatment my body get over tired and my leg pain also increasing. So I want to quit and request to stop taking EMI from my account. Please kindly...

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I chose a hydration and face peel package at Kolors, and I've seen some promising results. The treatments themselves were well-done, but I did find scheduling a bit rigid, which made it challenging to fit appointments into my busy life. I'd love to see more flexibility in booking times to ensure I can fully benefit from each session. Additionally, a bit more follow-up after treatments, especially to conclude my package, would make the experience...

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Kolors Complaints & Reviews

File a complaint to Kolors

Recently resolved complaints

Most useful reviews

Featured stories

Kolors reviews & complaints(406)

Staff needs more training

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Disappointed with customer service

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difficulty finding your location and time lost

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request for guidance on mid-treatment travel

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weight less treatment

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inadequate aftercare information

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Certain things can be improved

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Generic treatment plan

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appointment reminders are needed

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Ok but the staff is always busy

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Good service but becoming hectic due to travel

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seeking support for service adaptation and refund clarification

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