[Resolved]  Kolors — under eye treatment

I did take the under eye treatment in kolors btm layout branch in february 2020. I'm really not happy with the 1st session and don't want to continue further. Im looking to get refund amount. I have called numerous times to customer care. A person called and he advised someone will call back. He is blocked my number now. Is this good customer service. I'm so disappointing. When i called the branch there are like no refund. They are like continue with the sessions. When i'm really not happy to continue. I simply wasted my money. 35k isn't a joke. I couldn't get in touch because if lockdown and all. I hope something can be done. I get my refund back soon.
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Aug 7, 2021
Complaint marked as Resolved 
Kolors customer support has been notified about the posted complaint.
Verified Support
May 06, 2021
Kolors Customer Care's response
Hi Narayan,

We are from the Customer Relations Department of Kolors Health Care and we received your feedback in regards to Kolors Health Care. At Kolors Health Care our Customer's satisfaction is o[censored]tmost importance to us. We appreciate if you can provide us your Invoice Number or contact number so that we can retrieve your customer details from our system in order to assist you better. Alternatively, you may also contact us at feedback.cc @ kolorshealthcare.info.

Thank You.
 
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