Kone Elevators — No proper conclusion made by AMC management on the previous complaint raised

Address: [email protected]

The so-called sr engineer subramaniyan whom I feel completely unfit to handle elite customers and their complaints in madhapur area where he is assigned. I saw his reference in some of the complaints (27 referred here) from my same area. Don't know whether all the team/managers copied in his mails are sleeping and keeping mum instead of redressing client grievances and act at their level, when the client responded to his senseless writings post the issue escalated with AMC team here . Do they want an inefficient chap to continue to service the clients in our area. He is 0/5 in handling clients with bluffing communications and creating forgery docs by taking clients digital signatures on phone as if the client agreed whatever filthy writings he mentioned there of his own. I wonder all these guys whom he copied are going through the communications or not as they kept mum and no attempt made to contact when i requested in mail as we lost faith in discuss with that unprofessional guy. Who only written some other scribllings to his likes and diverting the focus, without touching the points that i asked for . Is AMC staff don't act when there are flood of complaints coming up on the same person? Don't you have an alternative for them in this area to handle clients properly except this so called sr engineer in the company. I will wait for you prompt response and action to initiate on the complaint soon
Srikanth V (Secundrabad) • v.[protected]@kone.com
Senthil Kumar P • p.[protected]@kone.com
.S PAVANKUMAR • pavankumar.[protected]@kone.com
B KRISHNA • krishna.[protected]@kone.com
Tyagara Ram Vignesh • vignesh.[protected]@kone.com.
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