| Address: Tower 2 - 1605, Paras Tierea, Gautam Buddh Nagar, Uttar Pradesh, 201305 |
This is a shame to inform, that the after sales service of koryo is ridiculous in terms of quality.
They promise something and they provide something.
The customer service executive told that they will be cleaning the outer unit with a blow dryer to make it more energy efficient, but on discussion with technician he told me that they are not provided with the blow dryer hence the outer unit cannot be cleaned.
Mr. Abhishek shukla and chintan from koryo service care on repeated complaints and discussion ensured me that the technician with blow dryer will be sent to clean the outer unit, but to no response.
Ticket id 0b18-33491koryo-1719428
And
Ticket id 0b22-33491koryo-1744722
Further to this, at the time of installation the koryo agent did not carry the wall mount brackets and told me that he will wall mount the outer unit next week and on repeated chases for atleast a month, they started cooking up stories and the outer unit is still placed on the floor since past 1year now.
This is a kind of service they are providing and degrading the reputation of the brand in the market.
Request to kindly see to this matter seriously.
Contact:
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