Koryo — mixer

Address: 600078

This is Bilal from chennai. I have purchased koryo mixer grinder from big bazaar on 26/12/19. The mixer doesnt fix on the floor properly. The top of the jar gets opened when in use. And it doesn't fit too. My wife had an accident in which her finger got cut blood oozed from it. The mixer we bought for 2500rs but for hospital we paid nearly 5000rs. She had seven stitches!!! Made an complaint but they said they cant refund or return. As per the big bazaar store they mentioned that we can return the product within 15 days. But they too said they cant do it. Without any confirmation from your customer service .what is the solution for this..!! Should i throw it in the dustbin as my wife is scared to use it now!!! As per safetywise we are not at all satisfied. I[censored] are truely considering your customers safety and happiness by selling your product u must consider this one!