[Resolved]  KrazyBee — My Cibil report showing wrong loan details which I haven't took

Hello,

My cibil report is showing a krazybee personal loan entry that I haven't taken and because of that the loan that I have applied is not getting approved. Please find attached cibil report which has wrong loan details and linked to my PAN number.

Inside report, there are two unknown contacts and my actual mobile number is showing as not classified. Also having three unknown address with pin code of 516227. t I can see one more unknown email.

I never took any loans as of now but I can see 4 loans are linked to my PAN. This is shocking for me how these loans are linked to my PAN. I have an emergency loan requirement due to this my loan is not getting approved. I want an immediate action from Krazybee on this and provide your confirmation (or) NOC that these loans does not belong to me. This is a big fraud happening to many individuals. There are lot of complaints reported on consumer complaints forum. If it is not resolved in 2 days I will file legal case against Krazybee and Kreditbee. I hope you understand my pain and resolve this issue as early as possible. I need to get that loan approved urgently please take this query as urgent.

Thank you!

Regards,
Mahaboob Basha Shaik
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Mar 21, 2023
Complaint marked as Resolved 
I made a call to the customer care and explained about the dispute. Also raised dispute in cibil as well. In couple of days dispute is resolved. Thank you Cibil for smooth resolution.
KrazyBee customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2023
KrazyBee Customer Care's response
Dear Basha,

We deeply regret the inconvenience which you are going through. We request you to drop an email to [protected]@krazybee.com with the latest credit report and our team will look into the matter and assist you accordingly.
 
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