[Resolved]  KrazyBee — Regarding loan is still in pending status

Actually i had paid all my due payment 18 months before but still my acount shows active in cibil. I have reached to krazybee customer care several time but they do nothing...
I will attach here krazybee's application detail containing all loans closed and also cibil report where all are still active.
Please do something as it continuously decreasing my credit score. As right now i started my career, if these things not getting corrected then my career will be ruined...it is showing loan I'd as SL1467627
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Aug 30, 2022
Complaint marked as Resolved 
KrazyBee customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2022
KrazyBee Customer Care's response
Dear Sivasai Gudavalli,

We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@krazybee.com. so that we can better serve you.
 
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Comments

Hello Krazy bee... I have settled the loan by paying 5000/- but again and again I am getting messages for payment of 1727/- customer care also not updating it...many times I have messaged them also on this no.[protected]...

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