KSOU — Unable to receive Transcript timely from KSOU

Address: Mysore, Karnataka, 570006

Website: www.ksouonline.edu.in/contact.html

I've submitted relevant forms and DD of Rs. 4000 in person (via my sister-in-law) to KSOU office in Mysore to release my Transcript. It has been over 1.5 months now (though they said it would reach my home within 10 days). Now, it is just impossible to even get through their numbers and find a suitable person who could answer the status of my request. To my amusement, calls and emails to Vice Chancellor have gone deaf. Every time I was redirected to one or the other number, but no solution so far. In fact lately when I could get number of "Case Handler", I was told that there are so many to work on and why should mine be picked earlier. I feel as if it was crime (or biggest mistake of my life) doing my MSc from KSOU, and given up hopes to get my Transcript from them. Me (from abroad) and my sister-in-law (from India) are continuously following up on this. If there is someone sensible towards their duty, I would urge them to just do it please, Or if there is some God somewhere then please enlighten them about their basic responsibility, and have them realize that our universities can never achieve a respect/position until we start doing very basics. My details are as following :

Name : Rahul Saharan
University Registration Details :[protected]
Stream : Master of Science - Information Technology
Degree obtained date :[protected]
Result & Division obtained : Pass, B Grade
WES Reference number : 3271130
DD, Form, Letter collected & acknowledged on : 25-May-2017
All relevant documents submitted.
emails written to : [protected]@gmail.com, co2.[protected]@gmail.com - almost half a dozen email by now.
Called - almost n times now.

Work to be done - merely a Transcript release.

my email address if more details are needed for coordination please : [protected]@hotmail.com

Thanks to anyone who could help me get this done, and May God Bless him/her.