Kurl-On — No replacing mattress

OManju

from Bengaluru, Karnataka

Aug 17, 2016

Address: 560100

My ticket no is 1424896. Kurlon representative visited our home and taken phots and sais it is 1.5 inches sacking and we will replace it he told. He has updated everything. After that since 2 months i am calling customer care. They are telling we are escalating your ticket soon we will get back to you.

Till now no response. If we call they will escalate. I asked them to cc your escalation copy so that i can have track. They will tell very intelligently they do not have access to send mails outside. They promised 10 - 15 replacement. After two months also no response.

Please help me to get the mattress.

Thanking you.

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Comments

Pawan Vishnoi

from Bengaluru, Karnataka

Aug 19, 2016

I have purchased the kurlon matress but it have very bad quality inbetween it chnaged shape

prakash h modi

from Vadnagar, Gujarat

Sep 5, 2016

I am totally not satisfied due to my complaint not resolved, next time I will not purchase any product of Kurlon I purchased kurlon product from vapi after one month it was observed one ft deep so I contacted customer care pics were taken but no reply .