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Kurl-on Complaints & Reviews

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Updated: Feb 25, 2024
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Kurl-on reviews & complaints(663)

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B
BVRKSUDHAKAR
Feb 25, 2024
Feb 25, 2024
This thread was updated on Feb 25, 2024
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Got uneven surface causing back pain

Dear Sir...As we have purchased Kurl on ortho mattress 2 no of /6'3''x3'x7'' size on 27/01/2023. we found some dip in the meddle of the mattress which is causing back pain. In such away we felt very much disappointed. We requesting you to exchange the materiel . And for the extra details we have attached pics and invoice for your refference.
Regards...
B.VRK.SUDHAKAR....
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C
Chakri9876
from Eluru, Andhra Pradesh
Feb 17, 2024
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Regarding huge difference in rates when compared to other distributor

Address: Ashok nagar eluru

Respected sir my name is chakravarthy I have enquired about 1 matress at nujvudu dealer the MRP is 45000 they told they are ready to give it for 28000 with pillow but when I ask the same for near by storel for me at Eluru kurlon they are telling 39000 it's a huge difference in it I asked the same they are telling we can't give it for that rate one of my family purachaeesd there 10 days back I have bill also my number is [protected] mail id...
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A
abhijot2550
from Kharar, Punjab
Jan 29, 2024
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Kurlon dream star/ sagging issue

I purchased a matress on 7-1-21 from amba mattresses, Chandigarh.

It sagged from both sides after 2 years.

i shared multiple mails with all pics, videos and documents to customer care. but all were of no use.

post this amba mattress shared a number [protected]- Mr alok.

This person is such a lost guy. he is doing fake promises since last 7 months. stating mattress replacement invoice...
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Y
Yp_singh
Dec 24, 2023
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Sinking

I have bought a mattress (78*65) about a month ago and it has started to sink in the middle...
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A
Asha Thukral
Dec 21, 2023
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Mattress pressed and got sloped

Address: D34, Tagore GardenExtn.,New Delhi

Mattress pressed and got sloped have no cushion effect...
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M
Mi mamma
from Visakhapatnam, Andhra Pradesh
Nov 1, 2023
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Mattress damage

Stitching of mattress came out and the mattress was compressed on the top like swelling...
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G
GAYATHRIKARTHIK
Oct 9, 2023
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Sagging of new kurlon mattress

Address: S.Ramachandran, 1/6, Mahesh street, Venkateshwara Nagar, Ambattur, Chennai. 600053.

Dear sir,
My elderly parents bought a kurlon mattress 72*30*05 size coir mattress from mattress zone, ambattur, chennai on 20.4.2023 (Invoice no.1317). The mattress is sinking and making them very uncomfortable to use. We have already raised a complaint regarding this (Complaint id[protected]. We have mailed the same with invoice, mattress pic on customer care email also. But they have replied that the details is not clear and hence...
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S
Sanjaykb004
from Delhi, Delhi
Aug 14, 2023
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Insects in kurl on mattress

Address: Gurugram ,Haryana

I am having sleepless nights due to small thin worm type insects hidden in edges of kurl on mattress. They bite n create red tiny wounds on my body when I wake up in morning . In night time too, i itch on my body parts as they suck blood . Pls replace my 2 kurl on mattresses...
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M
Mir Ather Shabir
Jul 23, 2023
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Bulging in Kurlon mattress

Address: Iqbal Lane Sector No. 4 Zaffron Colony Srinagar

I bought Kurlon matress some days ago and has noticed the bulging o[censored]pper layer....
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K
Keenajo
from CHENNAI, Tamil Nadu
Jun 29, 2023
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Heating issue

Address: B 86 ESIC STAFF QUARTERS

COMPLAINT NUMBER[protected]
We have asked for cooling bed and
In shop they have suggested as cooling bed whereas from the day first we felt very heat.. we felt sweating a lot .. we cant able to sleep due to overheat of bed.we have a child and he is also getting disturbed .. we are unable to manage it.we not used for the past 15 days.kindly rectify the issue immediately.no proper response .. Worst customer service...
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K
kn.kumar929
from Bengaluru, Karnataka
Jun 12, 2023
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Spring mattress sagging

Address: No 115 k k road t.dasarahalli Bangalore 560057

Kindly service and rectify my spring mattress sagging...
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K
Kaajal Lamba
May 17, 2023
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No Update on prepaid Mattress order

Ref: Order NO. #4215

I had placed an online order for an Everfirm mattress ( 78x36x4) on 9th May, 2023. I was told an update will be send regarding the same. But till date I haven't heard anything. I have called the customer service multiple times but they seem to be very incompetent and have no information about my order whatsoever. They do not know how to deal with customer complaint and keep saying their senior is not available...
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K
Kamal Kant Goyal
from delhi, Delhi
May 15, 2023
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Complaint regarding Shrinkage of Mattress

Address: H-14 GALI NO 2 1ST FLOOR,OPP SANJAY PARK,SHAKARPUR,DELHI 110092

I purchased the Kurlon Mattress on 31 May 2022 and after 9-10 months it started shrinking and there are bumps on it. I contacted with your representative Mr. Shukal on 17 April 2023 and sent him photographs and videos of the mattress on WhatsApp and in response he has committed to take an action on it till 2 May 2023 but as on date no action has been taken on this matter. I complaint in the shop also from where I have bought this but they...
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A
anuj_dsc
from Bengaluru, Karnataka
May 15, 2023
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Faulty Mattress delivered

Address: B-409, Mahalaxmi apartment, plot no 4, s

Within 6 Months the mattress got defected and broken length and breadth wise.pics uploaded here....
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S
Sorvendra Kumar
May 13, 2023
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Kurlon Mattress Diamond 78*72*5

I bought kurlon Mattress on 02.12.2022 and after 6-7 days it's thread started unraveling. I complaint in the shop from where I bought this but he told me this problem solved by company and give me a company helpline which is not reachable always....
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A
ashni689
from Kolkata, West Bengal
Apr 29, 2023
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Bulging out problem

Bed coil springs are sticking out
There are bumps on the mattress
I would like a service assistant as soon as possible...
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Z
Zain alam
from Chandannagar, West Bengal
Apr 7, 2023
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25824951

Address: H/NO-06,BL.NO-04 THANA ROAD,JAGATDAL P.S+P.O-JAGATDAL,NORTH 24 PARGANAS. PIN-743125 M-NO-7890648836

My mattress in solder side squeezed in...
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N
Nandinigangadhar
Mar 10, 2023
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Kurlo bond shrinking in the middle

Address: 609 Asbestos Colony, Kukatpally, Hyderabad-500072

We bought kurlobond 3 years ago, it is now shrinking in between...
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M
Mr.Inderpal Singh
Mar 3, 2023
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Goldline plus 32

Address: 773/21 CHANDPUR ROAD NEAR RAILWAY CROSSING &DANIK JAGRAN OFFICE BULANDSHAHR
Website: Dripsingh353@gmail.com

The MATTRESS is pressed between and sides are different full size 3.5 and pressed size 2.5...
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C
cravikanti
from Hyderabad, Andhra Pradesh
Feb 6, 2023
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Defective product

Address: Flat NO 102 SVR VRUSHANADRI AP

Sir good morning, i purchased Kurl on mattress customized on 16.11.2022 at Himayatnagar. As per advise of dealer, who told best support for back pain, Active 3 zone with customized was purchased on 16.11.2022 with 7 inches. My wife back surgery took place in 2015. I am a sufferer with back pain since 2001. The matter is soft, unable to sleep . Severe back pain getting in usage of this. i complained with in week to dealer. Dealer is not responding...
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