Kurl-On — Replacement for your complaint no. 5065347
N
Norton Rodrigues
Nov 3, 2021
Address: Cypress Building, E wing,Flat no 303, Vasant Garden,Mulund (w)
Dear Kurl on
It would be a great help if you can revert on below status as there is no help from the customer service which is in Hyderabad.
The worst ever customer service as there is no revert from anyone including the email department.If we request that we need to speak to team leader or customer service they have no answer and they say to sent an email.kindly calculate within 15 days and advise us when we would receive the mattress.Also kindly call us on [protected]
to get in touch with us.
Regards,
Norton R
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if we call the contact centre in Hyderabad they also say the same thing its under process.
Can i have a particular date when the mattress will arrive.
We are not getting any help from kurl on all they say its under process.
If we call the contact centre in Hyderabad they do not transfer call to team leader or supervisor.They say they don't have access.
Very bad experience and service from kurl on.
This is going on from October month.
As per mail within 15 days the mattress should arrive and its been more than 15 days.