Lalmani Indane Gas Agency, Raipur (C. G.) — Use of filthy language and bad behavior on phone.

Address: Dehradun, Uttarakhand

My mother called today to book a cylinder but they replied that we cannot book cylinder.They said us to use Internet to book the cylinder.Then my father asked how to book if we don't have Computer or Internet.Then they started using foul, filthy language so that we should stop calling in the office.My father asked whom to complain.He asked for the rule in which it is written that bookings will not be done in offices and only online booking is possible.(As said by them).But they didn't tell about the details and this rule instead they started using bad language and in background I could here someone, he was saying tell them to complain anywhere we don't care.I was seeing all this and I really felt bad.I didn't like the way they talked to my father and mother.Also, they are late in supplying the cylinder.Also they don't receive our calls from now.I think a strict action should be taken.There are many complaints of this agency.We should think how the poor will book the cylinder when he is not having Mobile and the facility of Internet.