[Resolved]  Asus India Pvt Ltd — the worst laptop i've purchased

Address: Chennai, Tamil Nadu

I have bought a Asus laptop GX-51-3d (serial no. A7N0AS[protected] in late october 2011, since the the i 've bought it i have never used it properly it just freezes every time because of some issue, i have subbmited the laptop here in Rashi Peripherals Pvt.Ltd. Chennai, atleast 5 times, the first time the replaced the grphics card after 2 months and said it will do great, but not, the next time the replaced the hard drive again took atleast 40days, when i went the 3rd time the said the charger as blowen out so it's not covered in warrenty,i'll have to buy it, so that's what i did, next still hanging issue so the suggested that i sould change the ram and see if it's working fine, and i replaced all the Ram, sitll Freezing, so the took the laptop in service and told me they'll replace the heating thermal paste and check if the problem gets solved, took 2 months to replace it and now they say they'll have to replace the motherboard which is going to cost approx. Rs.15000,, now look i have not spent Rs 105000, on this damm laptop which is giving me this much trouble i've bought this laptop with your Brand name but this is full of problems
first 2 months at service, next 40 days for service, then all of my warrenty gets expired because of you people not doing it on time, i'm totally dissatisfied with your services worst of it in my entire life, still my laptop is in service center every time i call the guy he say it's not ready the parts are needed to come, even though i was will to pay they seems are not interested to repair it
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Aug 14, 2020
Complaint marked as Resolved 
 
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