[Resolved]  Lenskart — Bausch & Lomb contact lenses

HI Team,
I had ordered a Baush n Lomb Pure Vision 2 Crisp clear vision 2, through the Lenskart app. (Order ID: [protected], dated 15 September 2020)

I suffered Corneal Keratitis, by using one of the lens with power -5.25, LOT R98524770, as confirmed by an ophthalmologist . This infection has resulted blurred vision with corneal surface scarring. To what extent this can be cured, the doctors cannot opine on now.
I just wanted to highlight this on priority so that your company doesn’t further sale the lens manufactured on this lot no. Pictures of the doctor’s prescription have been attached herewith.

I would want to know by what extent can your company compensate on this huge loss.