[Resolved]  Lenskart.com — Contact lenses not delivered even after full payment

Mar 12, 2016

Lenskart Customer Care's response Hi Mr.Tiwari, we apologize for the inconvenience caused, kindly provide your order id or registered e-mail address so that one of our associate can call and address the issue to our level best. Thanks

Mar 14, 2016

Lenskart Customer Care's response Hi Mr.Tiwari, as per our telephonic conversation we have forwarded your request for urgent delivery and your product will be delivered at the earliest. Regards

Mar 16, 2016

Lenskart Customer Care's response Hi Mr. Tiwari, as per our telephonic conversation your request has been forwarded to the concern team to re-place the order. So, once we place the order we will update you accordingly. Thank you

Mar 18, 2016

Lenskart Customer Care's response Hi Praveen, as per our telephonic conversation, we have refunded an amount of Rs.1020 in your Lenskart account in the form of Store credit. Also, as per your request, we have forwarded the request to transfer that amount into your bank account. Once it initiates, it will be credited within 5-7 business days in your bank account. Thank you !

Mar 18, 2016

Lenskart Customer Care's response Hi Praveen, this is to inform you that we have also re-issued the Gift Voucher code CARE-9774-9LSJF-CSVE of Rs.376 which will be valid till 26th March 2016 till midnight. You may log into your Lenskart account and can shop online with us. Thank you !