[Resolved]  Lenskart.com — Pathetic Services :( :(

Address: New Delhi, Delhi

Hi Team, This Emails is just a heads up to you that now, I am going to drag this matter to the Consumer Grievances... First Frame Ordered - [protected] - - Added the request to reduce the width by 2 mm. Not done and sent like this only. Second Frame Ordered - [protected] - Staples were wrongly fitted. Its like both staples are from 2 different spectacles. Third Frame Ordered - [protected] - Powers were completely wrong. When I wore it, it looks like not mine. Fourth Frame Ordered - [protected] - Still on the way (Not sure how this one will be) All this happened with me in the last 1 month and with each order, you took 6 days to send to me. Now, I am surviving with only one lenses 24/7. Both of my refunds are still in processing, so all money is still with you. Again a downside on my end. Now, need a heavy compensation on this. Have someone to call who should know everything about this case and have all the authorities to provide me the compensation. TIME IS MONEY GUYS... and I really spent a lot of time to create the above data for you. Looks like you are working for FREE...
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    1661
    Pending
    252
    Resolved
    1209
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR