Lenskart — Fake commitment & misbehavior

Address: jaipur

Dear Sir i was purchase 2 glasses from Lenskart on 23rd may 2023( order No:-[protected]) after 2-3 month some scratches come on glass so no visibility, i was log complain but they reject & say this is not cover under warranty then due to glasses frame on my nose 2 marks as permanent marks as well behind ears skin allergy start i m using glasses with difficulty and using less due to all but so many visit at lens-kart Shyam Nagar branch Jaipur they behave badly and told we cant do anything.

after 2 days 1 yr will complete but i m facing this issue from last 9 month but no one ready to listen in Lenskart even when they are selling glasses & frame that time they give me costly glasses and committed sir take this glasses because anytime you can change your glasses & frame fully one year replacement warranty so i bought this glasses & frame of rs 8000 otherwise frame cost start from 500 rs

kindly help not for replacement but for others because for sale product they are doing fake commitments with customers
+6 photos
Was this information helpful?
No (1)
Yes (0)
May 27, 2024
Updated by vipin999
any update on my complain
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1645
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information