[Resolved] Lenskart — Imperfect frame.

BABA SHANKAR S N

from Gaya, Bihar

Mar 6, 2021

Address: ABHAV LENSES null Maruthi Krupa No- 1637/19,80ft main road Bank Colony Bengaluru - 560050 Karnataka, IN

I purchased spectacles from lenskart and after delivery I found that the line connecting the 2 side, it's right side was tilted up and looked awkward and I said them to look into them . They said that they will rectify them by sending to lab and after 2 days they gave the same frame. I want it to be rectified.

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Aug 6, 2021

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

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Comments

Lenskart Customer Care

from New Delhi, Delhi

Mar 9, 2021

Verified Support

Dear Shankar, we never want our customers to face an issue like this. We sincerely regret the hassle you've faced. Kindly share your order ID/contact details and we'll be glad to resolve your issue on priority.