[Resolved] Lenskart — Insurance Claim

[Resolved] Lenskart — Insurance Claim

R Ronakkumar Jain Aug 16, 2022 Dec 29, 2022 This thread was updated on Dec 29, 2022

My request for insurance has been rejected and the reason is 'Request From VSM' I don't know why is it so and i am contacting the customer care but therecis no response...I had a very bad experience with lenskart, I need a solution for this problem... And now I think purchasing 3000 rs specs from this company is worthless... Was this information helpful? No (4) Yes (11)
Sep 19, 2022 Complaint marked as Resolved Verified Support Aug 19, 2022 Lenskart Customer Care's response Hi There, Sorry to hear about your unpleasant experience. Please help us with your order/contact number at [protected]@lenskart.com. We will get back to you as soon as possible. Thank you
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Neha Khemani

Dec 29, 2022

My request for insurance has been rejected and the reason is 'Request From VSM' I don't know why is it so and i am contacting the customer care but therecis no response...I had a very bad experience with lenskart, I need a solution for this problem...

This is message which I got

"Hey Neha Khemani Agrawal,

We regret to inform you that the request with claim ID 63ada03abd638a4db9dc6fdf for your Lenskart spectacles has unfortunately been rejected.

Reason for rejection : request from vsm

In case of any further assistance contact us on[protected] or email us at [protected]@symboinsurance.com."