[Resolved]  Lenskart — Order no [protected]

This is the second order I’ve placed on 21 October and the same history is being repeated. They are intentionally delaying my order like last time when they kept it in process for 10 days and then suddenly cancelled it and sent refund coupon.

Now I’ve used the same coupon since my money is stuck. Raised an order for glasses. Submitted power details and PD value image but it’s been 2 days that it again stuck. And not getting processed.

They intentionally harass customers. And no resolution is being provided by their customer executive.

Please help me.

Best regards,
Neha
[protected]