[Resolved] Lenskart — Spectacles repair

Himani27

from Bhilwara, Rajasthan

Nov 24, 2020

Address: Kotri Road Kota (Raj.)

Worst Service I have ever seen where my mother has to stay outside because of corona period who is aged (59 years) and also have critical operated eye situation, why you have opened the showroom just close it if your seller is not able to respect a women aged above 50. I have visited it 3 times what the hell!!!.
Previous experience is also very bad about purchasing a spectacle from you . No Response No Action . Well done
If you don't want to anything about customer complaints then close your grievance redressal option.
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Aug 13, 2021

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2020

Lenskart Customer Care's response Dear Himani, this was not intended and we humbly apologize for the hassle you faced. Rest assured, we will get the details checked and we'll connect with you at the earliest to resolve the issue.