[Resolved] Lenskart — Unethical behaviour

gsircar66

from Mumbai, Maharashtra

Jun 11, 2020

Website: www.lenskart.com

This particular company has been harassing me for the last three months by not refunding my legal expense (For sending them a legal notice during the lockdown period) along with my fully paid amount of rs 4628 along with compensation for not delivering the spectacles. I had ordered my spectacles to himalaya optical on 27/5/2020 and received the specs within 6 days.

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Aug 6, 2021

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

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Comments

Lenskart Customer Care

from New Delhi, Delhi

Jun 11, 2020

Verified Support

Hello! Sincere apologies for the bad experience. Please share your order details with us at "[protected]@lenskart.in" so that we can assist you in a better way.

gsircar66's [Complaint's author] reply, Jun 23, 2020

Dear Sir,
My advocate had served a legal notice to Lenskart which they received on 11/06/2020 via registered post RW378901782 IN but so far I have not received any response yet.