Address: | 411041 | Website: | lenskart.com |
Hi,
I order 2 specs in jan paying around 6500 rs.
I started using specs almost 1 month after that and realized those are not suiting. So just to confirm, i went to one of local store to check lens power and came to know that power of glasses are far far away from prescription submitted. I called lenskart to re-confirm order prescription and came to know prescription was correct. But big blunder of not giving proper prescription to customer. I talked to karan sawant who is senior person in lenskart and he just read 30 days policy to me. I assured if prescription is correct i am ready to bear all shipping charges lenskart might need to face.
But no luck.
If glasses power is wrong it is biggest that can happen, and lenskart should not have second thought to it.
Worst customer service.
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