Address: | 560103 | Website: | lenskart.com |
#[protected]
This is open for almost a month now.
I had mistakenly returned a wrong product. Instead of returning Vincent Chase I returned an IDEE product which was brand new and looked similar but was costlier. I initiated a ticket, to re-return the correct product and have mine back. Re-return was done very fast but when it came to returning my product Lenskart says, they had received the IDEE product with one lens missing and they will return the same which is absurd because
1. Why will someone ask back for a product with missing lens
2. the pick guy would have noticed a missing lens
3. Refund is done after checking the product says Lenskart policy and I did receive a refund
All this means that I had not returned a defective product.
I want my product back or anything instead of that. Was this information helpful? |