Libaas Queen — Sent a wrong product with poor quality

Address: Surat
Website: libasqueen.com

I have ordered an item from Libaas Queen site for Rs. 1995 but the item that I have received is very poor in quality and also is defective piece. So i have marked mail for return and refund and also WhatsApp them on their customer contact number but I haven't receive any response from them. I have ordered the item for gifting purpose now it is all going to feel me embarrassed as the item I have ordered was not up to mark. So please interfere for the return of my order from this site and also for refund
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    Surat
    India
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