[Resolved] Limeroad — Amount debited but order not placed

OindrilaGhsoh

from Mumbai, Maharashtra

Aug 16, 2016

Website: www.limeroad.com

I tried to order a crop top on 14th august using my debit card. The amount got deducted instantly but the order was not placed. The item is still being shown in my cart and no such order is being shown in the 'my orders' column. I lodged a complaint on their site yesterday but have not yet received any response. This is highly unprofessional and unexpected from a site as reputed as limeroad.
I demand a refund of 659/- that was debited from my account.

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Sep 24, 2016

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

LimeRoad Customer Care's response Hi Oindrila, We’re so sorry for the inconvenience caused to you. Please share your registered contact number and registered e-mail id so we can resolve the query at the earliest.
You may also write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week.

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Comments

Chandrahasan Upadhyay

from Mumbai, Maharashtra

Sep 5, 2016

When will i receive my order?
Order no. [protected]
Place this order soon.

LimeRoad Customer Care's response, Sep 6, 2016

Verified Support

Dear Chandrahasan, Please feel free to write to us at [email protected] or call us on 0124-6683700. Our working hours are 10am to 8pm, 7 days a week. We will make sure that you get the best resolution and your query gets resolved at the earliest.