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LimeRoad

[Resolved]  Limeroad — Cancellation

I ordered four items in womens clothings but changed my mind quickly. I needed to cancel them because i felt shipping charges were too high and it took the total price way out of my budget. The app is crap without this option. Please provide option for cancellations. Also if we buy anything using cash on delivery, limeroad does not give cash back. Instead they give LR credits using which we can buy something else on their site. What if we dont want to buy anything again on their site? First we cant cancel order and then their return policy is not COD friendly. Please do look into the matter and do the needful.Thank you.
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May 18, 2017
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2017
LimeRoad Customer Care's response Hi, I am sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable me to access your order history for a quick resolution. Anurag!
 
17 Comments

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Comments

Products delivered are not same as ordered . It is totally cheating with customers.
If it is not returned and get back same ordered item to me . I vil go with consumer forum.
Order no [protected]
Mob [protected]
Reply
LimeRoad Customer Care's response, Apr 24, 2017
Verified Support
Hi Sanju, I sincerely apologize for the inconvenience caused to you, which convinced you to return this order. I will be more than happy to raise the return request for you, however, the way our system is designed, it gives us an option of refund only in your bank account. Please follow the path given below and you will be able to raise the return by yourself. Log in to your account>Go to My Profile (right top on our website) > My Orders > Click on Return Tab of your respective order. Anurag!
How to cancel my order before delivery pls help
Reply
LimeRoad Customer Care's response, May 15, 2017
Verified Support
Hi Ashne, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
I want to cancel my order due to over delivery charges which not mentioned during the booking time
Reply
I want to cancel my order due over delivery charges which r not mentioned during booking time
Reply
Canle my oder
Reply
LimeRoad Customer Care's response, May 29, 2017
Verified Support
Hi, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
Canle my order
Reply
LimeRoad Customer Care's response, May 29, 2017
Verified Support
Hi, Hi, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
Even if ordered a single item.i got the item twice once as cod.i have not booked it and it does not even reflect in my order history, when I try to return the first item, it takes return initiated only with LR Credits and if we give the bank details for refund, it does not enable the return request.
Order number:14874038.
I want the refund intiated to the bank which is at present initiated to LR Credits.

Hope lime road understands the customers concern
Reply
LimeRoad Customer Care's response, Jul 11, 2017
Verified Support
Hi Swapna, we are so sorry for the inconvenience caused to you. Please be assured that your refund has been initiated in the same paytm wallet you made the payment from. The refund will reach your wallet within 7 working days. Anurag!
How to cancel return request on lime road?
Reply
LimeRoad Customer Care's response, Jul 11, 2017
Verified Support
Hi Saksham, please accept our apologies for the less than satisfactory experience you had with us. We'd need your order details to assist you, please click here goo.gl/QHNPIW and provide the same. Anurag!
Please cancel my order
Reply
I ordered same shoes two times
Please cancel one ...
Reply
Udhay Malick's reply, Jan 24, 2018
Please give me reply
My order no. [protected] I purchase item on limeroad but delivered product wrong in Colour and I replace product not return and I click on return the product but now I don't want to return product so what I do?
Reply
I need to cancel my order in limeroad because I ordered the wrong item...Pls let me know how to do so as soon as possible...Waiting for a proper answer.
Reply
LimeRoad Customer Care's response, Mar 28, 2018
Verified Support
Hi Bonny, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
Sir i mistakenkly made a order nw i want to cancel that order . My order no is #[protected]
Reply
LimeRoad Customer Care's response, Mar 30, 2018
Verified Support
Hi Ijas, please be informed that the captioned order has already been processed and we won't be able to cancel it. If you still wish to cancel the order, please refuse to accept the order at the time of delivery.
sir i need to cancel my order that i have ordered today.
my order number is [protected]
Reply
Kindly cancled my order [protected]
Reply
LimeRoad Customer Care's response, Jun 4, 2018
Verified Support
Hi, please be informed that the above-shared order number is incorrect. kindly click here: http://bit.ly/2gADZWU and fill in your correct details, so that we can help you accordingly.
I want to cancel my order
Reply
I want to cancel my order
Reply

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