[Resolved] Limeroad — Charge of money which is not being refunded

[Resolved] Limeroad — Charge of money which is not being refunded

A arcrajar from Delhi, Delhi Jul 5, 2017

Order#[protected] placed on 30.06.17... Archana singh, I ordered three kurtas for1078 and i paid online for them.. I was charged 1078 and my account was debited of 1078.. But transaction details were sent n no order was placed.. Just one notification came... Later on an order was placed when i talked to customer care n i got this order id... Today delivery boy asked me to pay for them... I rechecked n my account has been debited of 1078... Plzz either refund my money (Which i paid on 30.06.17 by debit card) or dont ask for cash on delivery... I should not pay twice for the same products... Plzz look into the matter... We trust limeroad n we hope this matter would be sorted out n i will get y money back. Also customer care no is not available.. We face a lot of problems due to this. Was this information helpful? No (0) Yes (0)
Jul 15, 2017 Complaint marked as Resolved LimeRoad customer support has been notified about the posted complaint. Jul 05, 2017 Updated by arcrajar *no transaction detail was sent ..just one notification came..we will refund the money if we have charged you. Verified Support Jul 07, 2017 LimeRoad Customer Care's response As per our records the captioned order is incorrect. Please feel free to reach out at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week. Kabir! Jul 09, 2017 Updated by arcrajar order id #[protected]
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Comments

Sanjay vohra

from Varanasi, Uttar Pradesh

Jul 6, 2017

I bought a kurti from your shopping site. But there is occurring a size problem. I want xl size instead of l. So pls replace it as soon as possible. I m calling to the phone numbers of this site. But they are not picking our phone..so pls help me. Thanku

Ashraful Ahmed

from Hojai, Assam

Jul 11, 2017

Tshirt

LimeRoad Customer Care's response, Jul 12, 2017

Verified Support

Hi Ashraful, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

aaina comeback

from Jammu, Jammu and Kashmir

Jul 11, 2017

I have orderd this product like few week ago..but i still not get my produc..iam from jammu...i find ur service very slow...plz can u check our wats d problm goin on

LimeRoad Customer Care's response, Jul 12, 2017

Verified Support

Hi Aaina, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!