[Resolved] Limeroad — Charged twice

sheenasam

Aug 11, 2016

Website: limeroad.com

Please clarify you charged me twice for the same order?? I fed my card details only once. But i am getting two mails saying your order confirmed!

Why will i order same item twice?

Please look in to this. I am having this problem 2nd time with you.

Please reply me back with clarification

Regards, sheena.

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Suborder no. Product name size price discount quantity amount shipping from estimated delivery
[protected]s1 bro sis smiley cushion one size 399 0 1 399 delhi 4-6 days
[protected]s2 blue cotton printed bathmat one size[protected] haryana 4-6 days

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May 15, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

LimeRoad Customer Care's response Dear Sheena, As per our records, there are 2 exactly same orders placed by mistake from your end. We suggest you please refuse to accept the delivery.
Further, a refund will be initiated once we receive the order in our warehouse, and will reflect your account within 7 working days.

Aug 14, 2016

Updated by sheenasam Yes, when i tried to order first time I did not submit my card numbers at all! Before that only it said order completed. I want to know how you managed to take money from my card first time?

About not accepting the item: It's a gift for someone # 1. # 2. It's her office and most of the time she wont be in the office so someone else will accept it on her behalf. That is the reason I am requesting you to stop from your end!.