[Resolved]  Limeroad.com — inferior different product couriered instead of desired product

Address: 226012
Website: limeroad.com

I ordered two sarees by order no.. [protected] to above co. On 24/01/2018 on line and paid amount rs, 1568 against order of rs4559/- (Rs2991 was already in credit with the co.) on 24/01/2018 by visa debit card of andhra bank. The order as well as payment was confirmed by co on 24/01/2018 vide email. The courier of co delivered two sarees, on 28/01/2018out of which one saree was not as per our choice/order. We immediatelr returned all sarees to courier co, on 30/01/2018. Now the company instead of delivery of desired items, blamed me for sending back the used product. Both the items are with them but instead of sending back they are using 'fraudulent tactics against me:kindly intervene into the mater, and instruct them to remit rs4559/-in my andhra bank account no.[protected] branch ashiana br lucknow in the name of rajni sharma and devendra sharma
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Mar 18, 2018
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2018
LimeRoad Customer Care's response
HI, we regret to inform you, that we will not be able to process your refund as the product returned has not passed our Quality Check procedures. The product you have returned is not the same as was shipped to you. We request you to go through our terms and conditions listed under returns for any further queries.
 
2 Comments

Comments

Hi .. I want return the order.. my order number is [protected].. solder fitting is very loose .. you have return my amount in cash. quality is not good .. take Ur order. Thanks

LimeRoad Customer Care's response, Feb 26, 2018
Verified Support
Hi Jagriti, we've already dropped a mail on your registered email id. Kindly refer to the same.
I hav ordered a product on Limeroad with cash on delivery...as I was nt statisfied with the product I returned it.. It’s showing ur money ll b refund to LR credits.. actually I was unaware of these.. none of d other online shopping has this method.. so it’s little disappointing.. plz return money n person r to my bank account.
LimeRoad Customer Care's response, Feb 26, 2018
Verified Support
Hi Leyona, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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