Limeroad — Complaint about delivery boy

Anil jhajhria

from Delhi, Delhi

Jan 3, 2021

Address: Vill. Baijalpur near Shiv mandir, district Fatehabad, haryana

Myself Anil jhajhria I am a regular customer of limeroad. I have ordered for three t shirts on 31 Dec 2020. Today on 3 Jan 2021 I got a call from your delivery boy name rahul chug and he said me to came 5 km away from my home. But I denyed becz I ordered my product at doorstep. As it is your responsibility to deliver my product at doorstep. But you are failed to fulfill it. Now your company saying me to choose an option to cancel my order. I will not cancel my order it is your mistake not mine. If I not get my order at doorstep I have no option to go to suit a case in consumer court. I am providing details as photos. I have recording of delivery boy also.

+2 photos

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LimeRoad customer support has been notified about the posted complaint.

Jan 03, 2021

Updated by Anil jhajhria Not resolved yet

Jan 06, 2021

Updated by Anil jhajhria limeroad is the worst company, I have ever come to know instead of resolving my complaint or taking appropriate steps, they canceled my order. Big thing is that company itself cancels my order. Why company is taking orders if it not be able to deliver product. Appropriate action should be taken against such company. Anyone help me I want to file a case against them in consumer form. I have all records of phone calles from delivery boy and customer care also.

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Comments

Anil jhajhria

from Delhi, Delhi

Jan 5, 2021

I have talked to customer care also instead of this product is not delivered to me yet. Only he assure me that he will help me. But I don't thing delivery person is in their hand. I have all phone records of delivery boy and customer care executive also. So I decide to go further to consumer court now.