[Resolved] Limeroad — complaint against refund

Puja Banerjee

from Delhi, Delhi

Jan 30, 2018

Address: Bangalore, Karnataka

I purchased 1 product from lr, due to poor quality i have return the product on next day.. They have returned my amount as lr credits but i have not selected this option.. When i already raised an complaint against it and spoketo customer care they told me i will get my refund amount back within 7 working days.. Now its almost over an month i have not received my amount.. I never face this kind of issue with other online apps.. Please retun my amount back.. Please write me back on [protected]@gmail.com

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Mar 11, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

LimeRoad Customer Care's response Hi Puja, please be informed that the refund of Rs.527 has already been initiated on the 6th Jan'18. We suggest you please check with your bank once.

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Comments

Archana7ar

from Malappuram, Kerala

Feb 1, 2018

Dear sir/madam Please cancel these two order No.[protected] and 24814941. It is unnecessary created. You have no option for order cancellation in your app. Please create an option for oreder cancellation. Then it will be easy for custemer.. and you contact number is always out of reach. Please solve these problems. Regards Archana Upadhyay

LimeRoad Customer Care's response, Feb 2, 2018

Verified Support

Hi Archana, please be informed that the captioned orders have already been cancelled.