Limeroad — could not see the product to be delivered

Address: Sree sai sriniva PG for ladies., near rich bakery, nagavara, Bangalore, Karnataka, 560045

I got a call from the (+91-[protected]) delivery boy saying, he is out of my house. I waited for 1 hour for him and no response from his side.
After a while, i am receiving messages that i was unavailable to receive the parcel.
Awb# [protected]
I was the one who was following up to the boy for more than 2 hours.

Please consider my issue on priority and deliver my dress within 36 hours!

Thanks.
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I have ordered Yello kurti on 10th December, 2019 and order status showed now is shipped but after this status already 8days gone than still not delivered my order.
When I will getting my order or refund?

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