Limeroad — Delay for returning the product

Address: 122001

My order from limeroad.com ( order no: [protected]) was delivered on 11/5/2016. The item was returned on the same day to the delivery guy. But, now the tracking status is given canceled in the limeroad account, and I am not able to return the product as it still shows the product is not yet delivered. What shall I do now? Now I need to cancel one of the product and a change in size of white printed palazzo pants. When can it be done. ?
+1 photos
Was this information helpful?
No (0)
Yes (0)
LimeRoad customer support has been notified about the posted complaint.
 
11 Comments

Comments

Dear Chandini, As discussed on call today, we have cancelled the order. Once we receive the product in our warehouse, a refund would be processed in 24 working hours and will take 7 working days to reflect in your account.

LimeRoad — Return money

When it giving my money return

LimeRoad — Amount deducted but order not placed

I placed an order amounting to rs.1598 using your payment service but though the amount got deducted, my order wasn't placed. kindly help me get back the amount. my transaction number is IG0ARKCGF9.

LimeRoad — return

i am not getting option of return n customer care no. is also wrong

LimeRoad — Buy 1 get 1 free

Here I have order a product of rs 599 and next order of rs 499 so I have to pay 1098 rs but u Message me to pay 1198 & 998 rs I have also attached a screen shot o[censored]r message waiting for ur reply

LimeRoad — shoes complaint

No return pick up service!! Pathetic
Hi Suvarna, Apologies for your less than satisfactory LimeRoad experience. Please share the order number you are referring to so that we can assist you accordingly.
Hi Mansi, Apologies for the inconvenience that might have caused to you. However, the amount that was charged for both the orders was Rs 1098 as your orders were under Buy1 Get1. The text message you received from our end was auto generated and by default it showed the complete amount and not the discounted price.
Hi Tanisha, Apologies for the inconvenience that might have caused to you. You may call us on[protected] or shoot us an email at [protected]@limeroad.com, we are available 10am to 8pm, 7 days a week.
Hi Supraja, Please feel free to call us on[protected] or shoot us an email at [protected]@limeroad.com, we are available 10am to 8pm, 7 days a week. We will be glad to assist you.
Hi Geetha, Please share the order number you are referring to so that we can resolve the issue for you on priority. Still have questions? Give us a shout on[protected] or shoot us an email at [protected]@limeroad.com, we are available 10am to 8pm, 7 days a week.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LimeRoad
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1210
    Pending
    0
    Resolved
    487
    LimeRoad Phone
    +91 12 4668 3700
    LimeRoad Address
    4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
    View all LimeRoad contact information