Limeroad — Delay of refund

I had bought 2 sandals from limeroad.com ₹798 (COD). I was not happy with the product and I've returned back the product. Its been more than 10 days of returing back the product and I hadn't get my money back, in my limeroad acoound the status of getting back the money is pending. I wrote email to customer support several times now they didn't reply. I was scared please help me please.
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    4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
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