[Resolved] Limeroad — Didn't received the money

[Resolved] Limeroad — Didn't received the money

A Anushree V Dec 4, 2020

I have transferred my lr credits to my account, but haven't received the money yet. Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved LimeRoad customer support has been notified about the posted complaint.
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LimeRoad Customer Care

from Delhi, Delhi

Dec 7, 2020

Verified Support

Dear Anushree, We understand that your payment was debited and you are awaiting an update on the order. Please share the screenshot of the payment debit on [protected]@limeroad.com. We want to assure you that this is a one-off event and I am personally looking into the matter so that it does not happen again. We assure you that your refund amount is absolutely safe and request you to place the order again. Best regards Team LimeRoad.

Anushree V's [Complaint's author] reply, Dec 8, 2020

My problem was,
I have ordered a lehenga, when I got my order the dupatta was not there and the quality also not Soo good as expected. There after I returned my order and got the refund in LR credits something around 2000 . Then I tried to transfer the LR credits to my personal bank account.. the LR credits appears as debited from Limeroad but the amount has not reflecting in my bank account. At last I haven't received my amount back .

LimeRoad Customer Care

from Delhi, Delhi

Dec 10, 2020

Verified Support

Hi Anushree, Please write to us at [protected]@limeroad.com so that we can resolve the issue. We want to assure you that this is a one-off event and I am personally looking into the matter so that it does not happen again. We assure you that your refund amount is absolutely safe and request you to place the order again. Best regards Team LimeRoad.