[Resolved] Limeroad — faulty product, bad refund policy

Vandana Menon

from Mumbai, Maharashtra

May 14, 2018

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Limeroad.com

I have initiated a refund for a faulty product (Order number: [protected]) that was delivered to me. The material of the product is nothing as described online. Also, they have automatically changed the refund mode to lr refund instead of bank account refund.

The product was delivered to me and i am initiating this refund today itself. I don't think i should return the product till they change the mode of refund. I have seen several complainants here have not received their money yet.

I am never going to buy products from them. I just want my money back.

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Jun 22, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

LimeRoad Customer Care's response Hi Vandana, please be informed that the refund of Rs.599 has already been initiated. Further, the refund will reflect in your bank account within 7 working days.

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Comments

Natavarbhai Ranjitbhai Sailor

from Surat, Gujarat

May 15, 2018

This T shirt is not suitable and the cloth is of poor quality, so kindly give me a chance to change the same. If for the other quality t-shirt I have to pay excess money I ready to give. So please replace it for my satisfaction. Thanking you

LimeRoad Customer Care's response, May 17, 2018

Verified Support

Hi, we're sorry for the inconvenience caused to you. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

Nutan Thakur

from Delhi, Delhi

May 15, 2018

Please return my order [protected] as there was stitching problem and want to return that, tried on customer care number but failed please return my dress and take care while dispatching

LimeRoad Customer Care's response, May 17, 2018

Verified Support

Hi Nutan, we've already dropped a mail on your registered email id regarding the same. Kindly refer to the mail.

Goswami Trisha

from Bengaluru, Karnataka

May 23, 2018

The delivery executive refused to come to the location I specified even though I repeatedly told him that I'm at a meeting. He said it will take him an extra 5 minutes from where he Order no. [protected]S1 Executive name-Manjunatha
Number-[protected]

LimeRoad Customer Care's response, May 24, 2018

Verified Support

Hi Trisha, we're sorry for the inconvenience. We have tried to contact on your registered number multiple time. However, we were unable to reach you. Further, We will make a note of the same and forward to our relevant team for betterment.

Sanjay Thomas

from Vuyyuru, Andhra Pradesh

May 25, 2018

I'm from yanam(andra Pradesh) I didn't get my product and my phone number is [protected] it's already 2days over. So please as soon as possible I want my product...

LimeRoad Customer Care's response, May 28, 2018

Verified Support

Hi Sanjay, as per our records your order has already been delivered on the 22nd May'18. For immediate assistance please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.