Limeroad — I din't get my order yet

I had ordered a dress and i was assured that il be getting it on 27 of july 2020 but still not recieved it even though im calling to the customer care there's no respond why is it like that i wanna recieve my order ([protected]) today itself...
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    LimeRoad Phone
    +91 12 4668 3700
    LimeRoad Address
    4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
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