Address: Ernakulam, Kerala |
Dear Sir
Iam writing this mail to inform you my complaint regarding a purchase of salwar top worth Rs 499 (2 nos) order no: 48358 Black lace dress from by @499(vendor) Size:XXL and it was a buy one get one free offer.
My wife Mrs Joffy Jose(email id: [protected]@gmail.com) tried to purchase on 19/05/2015 and bank transaction is made and Rs 998 deducted from bank account.
Address given to mail the item is: Don Davis, Branch Manager, Popular Vehicles & Services Pvt Ltd, Angamaly, Ernakulam(Dist), Kerala.
and contact number as [protected].
Even after 2 weeks we didnot receive any confirmation call/mail from your end then my wife reported the complaint at your website, someone called and asked her debit card details and again cheated and deducted around Rs 650 since that was the only balance in that account.
Still we didnot receive the item and we lost Rs 1648 from our account.
I request you to kindly look into the matter and do the needfull to supply the item or refund the amount.
We never expected such a bad experience from this online shopping site.
Thank you & regards
Don Davis
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