Limeroad — Limeroad My money is debited from my bank account but the order is not showed

Seemaa Bisht

from Lucknow, Uttar Pradesh

Feb 2, 2021

Address: House No 40, MT Barek, Police Line, Race Course, Dehradun, Uttarakhand

Hi, I am Seema Bisht
Yesterday (1st Feb 2021) I placed an order for a product on BLUE JOGGER FROM BUYNEWTREND at LIMEROAD of amount Rs. 659. After filling in the procedure I paid the payable amount i. e., Rupees 659. I received a message about deduction on money from my payments bank. But to this I haven't received any information about confirmation of the order. It has been more than 6 hrs. Since.
I have mailed again and again on several of limroad's email ids and tried to call on their customer care no. Like 10 times. But they never receive the call.

I request for the confirmation details as of now as soon as possible. Or the refund of my money
(That would be a great help).

Thanking in anticipation,

Yours faithfully,
Seema

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LimeRoad customer support has been notified about the posted complaint.

Feb 02, 2021

Updated by Seemaa Bisht My complaint is not resolved yet. Neither I get my money refund nor the product is showing under my orders. LIMEROAD kindly do something instead of falsely marking the complaints RESOLVED.
Just do something in real instead of false updates. Otherwise I will be taking the strictest actions .

Verified Support

Feb 03, 2021

LimeRoad Customer Care's response We are so sorry about the inconvenience. Please write us at [protected]@limeroad.com with your contact details, and we will be sure to resolve the issue on priority. Going forward, you can raise query(s) on the LimeRoad app (go to the left sidebar, click on 'My Orders/Help' and click on the 'Need Help' button against the order) - Team LimeRoad

Feb 04, 2021

Updated by Seemaa Bisht What if ordered item is not showing under my orders where we have to complaint.
Problem is from LIMEROAD ends. You guys have no solutions or anything like live customer support.
Your services sucks.

Feb 04, 2021

Updated by Seemaa Bisht What the hell the email id which you guys have mentioned the mail is getting undelivered on this email id.
Are you guys real. What kind of stupid behavior it is. Here I am asking for my money refund very politely and you guys are sharing fake email ids.
Just do something in real. I have already shared an email again on [protected]@limeroad.com kindly check and do revert or proceed with my refund.

Feb 04, 2021

Updated by Seemaa Bisht You guys can contact me at [protected]

Verified Support

Feb 05, 2021

LimeRoad Customer Care's response As discussed over the telephonic conversation, the refund is completed in your account - Team LimeRoad

Feb 05, 2021

Updated by Seemaa Bisht Yes, got the money refund after 3 days.