Limeroad — money debited but order not confirmed

Today i ordered kurta set from limeroad brand name janasya.. I have completed my payment by debit card. But didnt get any confirmation. Got below message in which transacation no and reference no is given:

Rs. 1220.00 was debited on your saraswat bank debit card xx0998 on 06-jan-2020 09:35:14 pm at www limeroad com gurgaon hrin[protected] the available balance in your account is: rs. 76616.08
(Txn ref no[protected]
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I have ordered a top which was large for me so I requested for exchange. My top was picked by agent and then they told me the other one will be delivered soon. Till now the order has not come . I tried calling the customer service . They are not even picking up my call now after registering my complaint.
Ordered Green Salwar suit materials unstiched under Buy1 get 1 offer and received only one set materials. Poor quality not cost worthy. No conditions shown when ordered. Fake sale. Only gimmick. I am in working in a corporate sector. I'll never recommend Limeroad online shopping anymore. Worst service.

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