Limeroad — My money isn't credited in Lr credits

Sir, I My refund money On transfer from Lr credits to bank but till now my money isn't credited in bank since 1 month passed...and bought jeggins it too large for me so I put return and I had received msg from limeroad that they can't pick up so they requested to send by own shiping and I sent by DTDC Courier service and I checked tracking no. They had delivered but My refund amount is not credited in my Lr credits so kindly credite my refund my money in Lr credits.
Thank you