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LimeRoad

[Resolved]  Limeroad — No refund and delivery of another broken item

Address: 122001
Website: www.limeroad.com

My mom ordered a Transparent Crystal Parrot With Mango on limeroad.
But what was showed on the site with specifications is totally different from what we received . The specifications said 18X5X18 inches and we got a small item of dimensions 7.5cmx7.5cmx7.5cm. So we requested for a return and a refund. So they picked it up and instead of refunding the money they gave us a replacement item which is transparent crystal peacock of same dimensions and the worst part is that its broken not one but into 3 pieces.My mother sent several mails regarding this no response at all. This total fraud. Not did they gave us back our money but sent us a broken item and with zero response.


ORDER ID: 4643160 (Return #1) created on: 20/07/2016
Transparent Crystal Parrot With Mango

Replacement

Status:
Return Picked
+1 photos
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Sep 12, 2016
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2016
LimeRoad Customer Care's response Dear Avinash, We’re so sorry that you had a less than satisfactory LimeRoad experience. A refund has already been initiated and it will reflect within 6 working days in your bank account.
We hope you have a happy LimeRoad experience soon.
 
1 Comment

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Comments

Its been more than 25 days that the product has been picked up, but till now i haven't received my refund, so kindly escalate the issue to your managers and solve my problem.
Reply
LimeRoad Customer Care's response, Aug 12, 2016
Verified Support
Hi Ashwanth, We apologise for the less than satisfactory LimeRoad experience. Please share your order number so we can resolve the query at the earliest.
You may also write to us at [email protected] or call us on 0124-6683700. Our working hours are 10am to 8pm, 7 days a week.

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