Limeroad — No return of money and no response from the manager

Address: 600096

Website: www.limeroad.com

Hi, I had ordered a product on[protected] for a off white crushed dress along with another product.It was a COD product.After receiving the product i came to know that the size was wrong and i returned it. Again the one i got a replacement which again happened to be wrong size.So i returned the product.It was informed to me by the customer care agent that cash will be credited in lime road account as LR credits. I had clearly asked the agent, does this have any formality or such such formalities.He informed me, its my money and can use it when ever needed.So believing him I placed an order for a brown Faux Leather Handbag on[protected] for which i paid with my LR credits and remaining 140rs as COD.On the date of reception i.e on[protected] i received a message saying in need to pay the full amount.I called cx care and the person kept on saying me stories and she was least interested in solving my problem.She was keen on just says a hell lot of "sorry". Then my call was put over to a manager who seemed convincing.He promised me that he will credit the money to my bank acc. But now i understood that he just "seemed" convincing. He informed me that he will be sending me a mail regarding the info needed to credit my money to my bank acc on monday.Now its thurs i dint receive any mail... Really disgusting. Such cx care agents just spoil the name of the company!! SHAME ON YOU!!